Where do we ship from?
All orders are carefully prepared and shipped from Jingdezhen, Jiangxi Province, China — the world-famous porcelain capital known for its centuries-old ceramic craftsmanship.
Do you ship to my country?
Yes. We offer worldwide shipping and deliver our handcrafted ceramic pieces to customers around the globe.
How long does delivery take?
The total delivery time includes both order processing time and shipping time.Most orders require 2–3 business days for processing before shipment.Once your order has been carefully packed and shipped, we will send a shipping confirmation email with tracking information to the email address provided at checkout.International shipping usually takes approximately 1–3 weeks, depending on your location and local customs processing.
Handmade With Care
Each piece is carefully inspected and securely packaged before shipping to ensure that your handcrafted porcelain arrives safely and beautifully.
Tracking Your Order
You can track your order using the tracking number provided in your shipping confirmation email.
If you have any questions about your shipment, please contact our customer service team.